FAQ

You do not require any previous Reformer Pilates experience to attend our classes. We pride ourselves on maintaining an intimate environment where our highly experienced team of instructors can tailor and adapt all classes to suit all levels.

Reformer Pilates provides unique benefits for both physical and mental well-being. By incorporating adjustable resistance, it offers a customisable full-body workout that enhances core strength, improves posture, increases flexibility, and builds overall body awareness. The added resistance allows for greater intensity and precision, making it ideal for targeting specific muscle groups and supporting injury rehabilitation. This versatile practice can be adapted to suit all fitness levels, helping individuals achieve balanced strength, improved mobility, and mental focus.

Yes! Our classes are designed to be suitable for all levels, from beginners to advanced. Our highly qualified instructors are skilled at tailoring each session to meet the individual needs of every participant. Whether you’re new to Reformer Pilates or have been practicing for years, you’ll receive personalised attention in our small group setting, ensuring that you get the most out of each class.

For those looking for even more personalised instruction, we also offer private sessions. These one-on-one sessions are a wonderful way to start your journey or to refine your practice in a more focused environment. Our goal is to support and guide you in achieving your fitness goals at your own pace. 

And by the way, all our classes are suitable for men as well! Whether you’re looking to build strength, flexibility, or just want to de-stress, we’ve got you covered.

Comfortable exercise clothing is perfect for all classes, allowing you to move freely and feel at ease—think cozy yet supportive, like leggings or a soft top, to keep you comfortable throughout your class.

Grip socks are required for safety and traction, and you can purchase them at the studio if needed.

Don’t forget your water bottle—we also have a refill station to keep you hydrated!

Classes can be booked via our Website or the Manna Wellness App. The app is our easiest way to view classes and make a booking - you can book classes, buy class packs and process payments all from your mobile. Click the links at the bottom of the page to download for Iphone or Android.

You can also book classes right here on our website. You will be asked to create an account if you a new to Manna Wellness.

If you join a waitlist, you will be automatically added to the class if a space becomes available, up to 30 minutes before the class starts. You will be notified via text and/or email (depending on your ‘opt in’ preferences).

By adding yourself to a waitlist, you are committing to attend the class if a spot becomes available. If you can no longer attend the class then please ensure you remove yourself from the waitlist to allow others the opportunity.

Each class has 6 waitlist spots.

If you are added to a class from the waitlist, then our usual late cancellation policy applies.

This means that if you are added to a class from a waitlist, you will forfeit the class credit in the event you cancel within 8 hours prior to the class start time, or do not attend. This is the case even if you are added to the class less than 8 hours before the class start time. If you can no longer attend the class then please ensure you remove yourself from the waitlist (before you are added to the class) to avoid forfeiting a class credit.

Waitlist notifications may occur up to 30 minutes prior to the relevant class. If you have not already, we suggest you select email and text notifications in your account to ensure you receive the relevant notifications.

We have a strict 8-hour cancellation policy. This means that if you cancel a class within 8 hours of the class start time—or do not attend—you will lose the class credit.

Cancellations must be made via your account (either through the Manna Wellness App, MindBody App, or your online account). Please note that we do not accept cancellations via email or phone.

Please note: If you are on an Unlimited Experience Pass, a $10 late cancellation fee will apply for any cancellations made within 8 hours of class start time or for no-shows.

Thank you for understanding and helping us maintain fairness for all clients and teachers.

Guildford Studio: parking is available to all clients in the Padbury building parking area (located on the eastern side of the building). Street parking is also available.

Darlington Studio: there is ample parking available in the gravel parking area opposite the studio. Street parking is also available, though it can get busy during school drop-off/pick-up times, so give yourself plenty of time to find a spot.

We have toilet facilities at both locations (which can be used as a change room if needed).

We kindly request you arrive 5 minutes prior to class to enable you plenty of time to be checked in, discuss any injuries with your instructor and set yourself up on the reformer equipment. If you are a new client, please ensure you arrive at least 10 minutes prior to class start time. If you arrive after the class has begun, the instructor may refuse late entry to avoid disruption to the class.

At Manna Wellness, we love to see clients across many stages of life participating in our classes. We do require clients to be at least 14 years of age to participate in our classes. If under 18 years, their parent/guardian will be required to sign a waiver to approve their attendance at the classes. Once this is signed, they are good to go!

Congratulations! Absolutely, you are welcome to join us. Reformer Pilates is a highly recommended form of exercise during pregnancy and postpartum. It offers a wide range of mental and physical benefits for pre- and post-natal clients, such as pelvic floor strengthening, improved breathing control, better balance and posture, reduced muscle and back pain, faster postpartum recovery, mental clarity and relaxation. Reformer Pilates can also significantly boost your energy levels, which is especially important during this time of change.

Important to note: All pregnant clients are required to receive clearance from their medical doctor (and provide a copy to Manna Wellness via email). Once medical clearance is provided, pregnant and postpartum mums are welcome to join any of our classes. Our highly trained instructors can modify or adapt classes to suit individual needs.

We know that our members value the convenience and flexibility of a 28-day booking window. However, allowing this booking flexibility does also allow members to book unpaid classes in excess of their membership allocation. We kindly request that you do not book additional classes if you do not intend on using them (to avoid clogging up the class timetable).

If you do want to attend additional classes, that is perfectly fine too! Additional classes will be automatically charged at a later date at a “members only” rate of $25 per class (instead of the usual $38 per class). We have created a special single class pass available to “members only” if you would prefer to purchase an additional class upfront. It is called “Additional Class (Members Only)”.

Please note that you will not receive a notification when you go over your fortnightly class allotment. It is up to you to keep track of the number of classes you book within your fortnightly cycle, so if you do book an extra class, it won’t come as a surprise when you are charged. Our additional class fee will be strictly applied for all additional classes, including late cancels.

Yes! Members may pause their membership at any time without notice for up to 2 months per year. A minimum two weeks pause period is required. So if you want to go on holidays, don't worry we have you covered! You can simply pause your membership and enjoy your trip without the worry of paying membership fees.

Memberships must be cancelled via email to movement@mannawellness.com.au (cancellations via text or social media will not be valid). Our memberships do not have a lock-in-contract, however we do require 28 days' notice of cancellation.

If you simply require a temporary cancellation of your membership (i.e. due to injury, illness or holidays etc.), you are most welcome to pause your membership for up to 2 months per year. Pauses can be made immediately and without notice (refer to the FAQ above).